Shipping policy
Order Fulfillment
All our products are made on demand, which means each item is printed and prepared just for you. Please allow 2–7 business days for production before your order is shipped.
Shipping Times
Shipping times depend on your location and the shipping method selected at checkout. Estimated delivery times:
- United States: 3–8 business days
- Canada: 5–10 business days
- International: 10–20 business days
Shipping Costs
Shipping costs are calculated at checkout based on your location and the items in your cart.
Tracking Your Order
Once your order has been shipped, you’ll receive a confirmation email with tracking information. Please allow up to 48 hours for the tracking information to update.
Shipping Destinations
We ship to most countries worldwide. However, shipping availability may vary based on your location. If you experience issues during checkout, please contact us for assistance.
Delays and Exceptions
Shipping times are estimates and may be affected by factors beyond our control, such as customs delays, weather conditions, or courier disruptions. We are not responsible for delays caused by these factors.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us within 30 days of the estimated delivery date. We will work with our production and shipping partners to resolve the issue at no additional cost to you.
Incorrect Shipping Information
Please double-check your shipping information at checkout. Orders returned due to incorrect addresses will require additional shipping fees to resend.
International Shipping
International orders may be subject to customs duties or taxes, which are the responsibility of the customer. Please check your local regulations before placing an order.
Contact Us
If you have any questions or concerns about shipping, feel free to reach out to us at CustomerCare@emdashcommunications.com.